Event Euphoria Ent. understands the importance of customer satisfaction and believes in providing a seamless shopping experience. As part of our commitment to you, we have formulated a comprehensive return and refund policy.
In order to qualify for a full service refund on a deposit, the refund must be requested no later than 30 days after the deposit was given. Furthermore the deposit cannot be returned if the event is canceled less than 72 hours prior to the event taking place.
Additional non-returnable items:
- Gift cards
- Downloadable digital/software products
In order to qualify for a product return and refund, all products must be returned within 30 days from the date of purchase. Please note that we do not cover the cost of return shipping. To receive a full refund, the product must be in its original condition, undamaged and unused. We strive to process all refunds promptly and efficiently, ensuring that you are completely satisfied with your experience. Should you have any further questions or require assistance with the return process, our dedicated customer service team is always here to help.
Email us at eventeuphoriaent@gmail.com
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
168 Integra Breeze Ln. Unit 201 Daytona Beach, FL 32117
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail eventeuphoriaent@gmail.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Need help?
Contact us at eventeuphoriaent@gmail.com for questions related to refunds and returns.